Mission Vision and Values

MISSION

To provide high quality, client-centered and affordable Home Support Services to enable people to lead dignified and independent lives in the comfort and safety of their own homes.  To ensure each person’s Home Support needs are carefully assessed, understood and met through the selective assignment of qualified, trustworthy and compassionate personnel.

 

VISION

  • To be known and valued for providing the highest standard of in-home care services.

  • To be the provider of choice in the community.

  • To be the employer of choice in the community.

  • To be a financially and environmentally responsible agency.

 

VALUES

 Our mission and vision will be achieved through the application of our core values, which include:

  • keeping our client’s health, quality of life and well-being central in the design and delivery of services.

  • treating and interacting with our clients with respect, dignity, compassion, empathy, honesty, and integrity while recognizing and maintaining confidentiality of client information;

  • showing respect for all cultures, religions, ethnicities, sexual orientation, ages, gender and disabilities;

  • recruiting, training and retaining competent staff;

  • valuing, supporting, recognizing and appreciating our staff as our greatest asset;

  • nurturing a work environment that encourages personal enjoyment and enhances job satisfaction and performance through recognition and reward;

  •  developing and maintaining positive relationships with the community, as well as other local Home Support and government personnel/organizations;

  • conducting our business in an accountable and responsible manner;

  • adhering to the Provincial Home Support Program Operational Standards; and applying continuous quality management measures throughout our Agency.

 

Supporting those in need within and beyond our local community boundaries